Technical Writing
I currently work as a senior technical writer for Duck Creek Technologies, where I work within a team of technical writers to produce and publish customer-facing documentation. In the four years I've been there I've written release notes, procedures, reference material, and style guidelines. I am also on a smaller team of writers responsible for maintaining the overall structure of our documentation site. I've worked with programmers, QA technicians, product owners, scrum masters, and members of executive leadership to ensure that our documentation is comprehensive, clear, and accessible.
In addition to my work at Duck Creek, I've spent the last several years writing tabletop games, exercising my documentation skills in a more creative outlet.
Samples
- Baldur's Gate: Siege of Dragonspear (PDF)
- Mnemonic: A Weaver's Almanac (Web)
- Technical Writing Sample
Professional History
- Harris School Solutions (2011-2012)
- Beamdog (2012-2016)
- BlueCross BlueShield of South Carolina (2017-2018)
- Duck Crek Technologies (2018-Present)
Tools
- Microsoft Office (Word, Excel, Visio, PowerPoint)
- Web Development (HTML, CSS, JavaScript, Nunjucks)
- Markdown
- Eleventy
- GitHub
- Programming (Lua, Cucumber)
- MadCap Flare